Return Policy

We are dedicated to delivering the highest quality as possible. If your order has any mistakes, misprints, errors, or defects due to our work we will refund it to ensure yoursatisfaction.

Here are some important points to note:

Items must be in unused condition.

Return requests should be made within 30 days of the delivery date.

Bulk orders of 10 items or more are not eligible for return.

We do not offer exchanges.

Misprints and Defective Products

If, despite our best efforts, you receive a canvas art piece with misprints or defects, we sincerely apologize for any inconvenience. We offer a straightforward return and refund process for such cases within 30 days of delivery. Here’s what to do:

Get in touch with us within 30 days of receiving your order. Your satisfaction is our priority, and you can reach us via the contact forms on our website.Assist us in understanding the issue by providing clear photos or detailed descriptions of the misprint or defect. Your feedback helps us continually improve our processes.Once we receive the returned item, we will promptly initiate a refund. Our aim is to ensure your complete satisfaction.

Non-Returnable

Although we make every effort to address various situations, there are circumstances where returns or refunds may not be feasible:

Customer Handling: We sincerely apologize, but we cannot process returns or issue refunds for damages resulting from mishandling or incorrect installation of the product. We kindly ask that you handle our art with the utmost care it deserves. 

How to contact us

Return adres:

Liberty Ecommerce- Olumi.nl

Postadres Hoofdweg 228 H

1057 DG Amsterdam

email us: hello@olumi.nl